Кажете ми защо ми се появява blue screen-а

[Outlaw87]

С Windows7 home basic съм и съм чувал, че някой път Avira Antivir free-то е причината за blue screen-a.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.2
Locale ID: 1026

Additional information about the problem:
BCCode: 19
BCP1: 00000003
BCP2: 86082B40
BCP3: 86082B40
BCP4: 86082B3F
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080410-28454-01.dmp
C:\Users\Ceco\AppData\Local\Temp\WER-76721-0.sysdata.xml

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[doomkillerr]

Ами явно е така. Аз от година вече ползвам "Win 7 Ultimate" и до този момент нито веднъж не съм видял син екран...

[softvision]

провери го за bad sectors на HDD-то за тази цел използвай нещо bootable така ще стане най-добре препоръчвам ти Hiren's BootCD

[ludikalinki]

Качи го някъде този dmp file и дай линка. Аз ще му пусна един WinDbg

[Outlaw87]

http://www.mediafire.com/?v6ifb54z84j0lr4

мерси

[ludikalinki]

Значи ето какво се получи от анализирането на дъма:


BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 00000003, the pool freelist is corrupt.
Arg2: 86082b40, the pool entry being checked.
Arg3: 86082b40, the read back flink freelist value (should be the same as 2).
Arg4: 86082b3f, the read back blink freelist value (should be the same as 2).

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys

BUGCHECK_STR: 0x19_3

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from 82936902 to 828ef574

STACK_TEXT:
8293c99c 82936902 00000019 00000003 86082b40 nt!KeBugCheckEx+0x1e
8293c9f0 829362e5 8294b080 00000018 84f7c4b0 nt!ExDeferredFreePool+0x312
8293ca5c 8288db53 865e81a8 00000000 8511a4c0 nt!ExFreePoolWithTag+0x848
8293ca70 89e6a426 865e81a8 85ad20c4 85ad2008 nt!IoFreeMdl+0x70
8293ca88 89e6804a 8511a4c0 00000001 8511a4c0 CLASSPNP!DestroyTransferPacket+0x4a
8293caa8 89e67be9 85ad0030 0211a4c0 8503c503 CLASSPNP!EnqueueFreeTransferPacket+0x1db
8293cad0 82873fa0 00000000 8503c448 0011a4c0 CLASSPNP!TransferPktComplete+0x410
8293cb14 8989ad97 8511a56c 84e41008 8293cb44 nt!IopfCompleteRequest+0x115
8293cb24 8989b636 859c19c0 8503c448 8511a56c ataport!IdeCompleteScsiIrp+0x31
8293cb44 898984bd 859c19c0 84e41008 84cc10e0 ataport!IdeCommonCrbCompletion+0x44
8293cb60 8989e468 84cc10e0 84e41008 84e41008 ataport!IdeTranslateCompletedRequest+0x161
8293cbd8 8989e66b 84cc10e0 84e41008 84c88008 ataport!IdeProcessCompletedRequests+0x2a0
8293cc2c 8962c894 84cc109c 84cc1028 00000000 ataport!IdePortCompletionDpc+0xab
WARNING: Stack unwind information not available. Following frames may be wrong.
8293cc78 82873835 84cc109c 84cc1028 00000000 sptd+0x11894
8293ccd4 82873698 8293fd20 82949240 00000000 nt!KiExecuteAllDpcs+0xf9
8293cd20 828734b8 00000000 0000000e 00000000 nt!KiRetireDpcList+0xd5
8293cd24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!ExDeferredFreePool+312
82936902 cc int 3

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!ExDeferredFreePool+312

FOLLOWUP_NAME: Pool_corruption

IMAGE_NAME: Pool_Corruption

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: Pool_Corruption

FAILURE_BUCKET_ID: 0x19_3_nt!ExDeferredFreePool+312

BUCKET_ID: 0x19_3_nt!ExDeferredFreePool+312

Followup: Pool_corruption
---------

Според мен причината е точно в този драйвър Windows\System32\Drivers\sptd.sys. Справка в чичо Google показва, че това е част от Daemon Tools. Можеш да пробваш да деинсталираш Daemon и евентуално да изтриеш или преместиш някъде другаде sptd.sys

http://www.bleepingcomputer.com/star...sys-13477.html